In Store Returns & Exchanges
Returns are accepted up to 45 days after purchase.
For original payment refund, a receipt must be presented, otherwise in store credit only will be given.
Item must be new condition with tags attached (except for manufacturer defect items).
No receipt items will receive in store credit at their current sales rate (i.e. if an item goes on sale within those 45 days, sale price will be in store credit amount).
Receipt must be present for cash refund, all other items will receive store credit.
No cash return on checks until two weeks after purchase.
Credit purchases will be refunded back to card if within 30 days, after that cash return will be issued.
No returns or exchanges on:
Items sold AS-IS
Custom Vinyl Shirts and Stickers
Personalized Items unless store mistake, or item defect
Online Shipping & Returns
At Amy’s Attic we want to do everything possible to make your shopping experience as enjoyable and hassle-free as possible. Let us know what we can do to help you!
PLEASE TAKE A FEW MINUTES TO INSPECT YOUR MERCHANDISE UPON ARRIVAL!
If you were sent incorrect items or items are missing from your order, please contact our customer service team as soon as possible so that we can correct any errors on our part immediately.
If you receive a damaged item:*
Notify us within 3 (three) days from the date you receive your item(s).
Please send an email including a picture of the damage to firstname.lastname@example.org. We cannot accept any damage claims after three days from the date you receive it.
Promptly return the damaged item(s). They must be returned within a 10-day period or they will be rejected when they are received.
If item(s) were damaged in transit, please report this to the USPS.
Items must be returned at your own expense within 30 days from the date you received your order—no exceptions.
You may exchange an item or receive store credit; no other refunds will be made.
Clothing items must be unworn and unwashed, with all original tags attached.
Online orders may be exchanged or returned at either Amy’s Attic location.
No exchanges or store credit on “Closeout” items. All “Closeout” items are final sales!
**We do not guarantee jewelry or shrinkage of garments**
When your return has been received, you will be issued a gift card via e-mail, which may be used in store or online.
We cannot guarantee availability when exchanging a garment for another size but will do our best to meet your request.
We recommend that you request a tracking number and delivery confirmation when returning items.
We cannot be responsible for lost or damaged packages. Shipping costs are non-refundable.
Ship all returns or exchanges to:
75 N. Grove Street
Dahlonega, GA 30533
We do our best to process all orders the same day or next business day. If for some reason shipping will be delayed, we will notify you immediately. We only ship Priority Mail through the United States Post Office. If you need expedited shipping, there is an additional charge. Please contact us to arrange this. Once your order is shipped, you will receive tracking information and it should arrive within 1-3 business days. Large orders may require additional days in shipping. If you have any additional shipping questions, please contact us at (706) 864-2408.